Staff Training, Announcements & Onboarding For Shopify Retail Teams
Turn repeated shop-floor updates, onboarding notes, returns guides, and product briefings into staff announcements or training modules with read receipts.
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One App For Training And Shop-Floor Knowledge
Most retail team tools start with scheduling admin. Staff Hub starts with the operating knowledge your team needs every shift: training, announcements, read receipts, tips, and recognition.
Training That Sticks
Modules, learning paths, quizzes, certificates, and completion tracking. Other staff apps redirect you to a separate LMS.
Announcements With Receipts
Publish updates to the whole team, pin critical messages, and see who has read them without chasing through group chats.
Onboarding In One Place
Keep day-one modules, shop procedures, staff profiles, and useful tips together so new hires have one place to start.
Recognition That Reinforces Habits
Badges, peer tips, leaderboards, and a recognition wall help reinforce the training and operating standards you want repeated.
How Staff Hub Fits Into Your Week
Four steps from install to the first useful team update or training item.
Install
One-click install from the Shopify App Store, or sign up at app.staffhubapp.com if you're not on Shopify.
Set Up
A guided setup walks you through the basics, then points you toward your first announcement or training module.
Publish First Value
Create a short team announcement or training module so staff have something useful to read or complete straight away.
Track Follow-Through
Use completion tracking and read receipts to see who has seen the update, finished the module, or still needs a nudge.
See Staff Hub in Action
Watch how Staff Hub brings training, announcements, onboarding, and staff communication into one Shopify-connected workspace.
Start With One Staff Update
See the first-value path: publish one announcement or create one training module that staff can read on mobile.
Platform Overview
A complete walkthrough of Staff Hub's admin and staff portals.
Training, Announcements & Mobile
See how merchants create training, publish updates, and give staff a mobile place to keep up with the team.
Everything Retail Teams Need To Train And Stay Aligned
Staff Hub combines learning, announcements, staff profiles, recognition, and practical operating knowledge in one Shopify-connected staff workspace.
Training & Development
Build and deliver comprehensive training programs for your entire team.
Training Modules
Create structured courses with multiple lessons, rich text, images, and video content. Track completion and progress per staff member.
Learning Paths
Chain training modules into guided sequences for onboarding, role-specific development, or skill advancement programs.
Quiz Builder
Create custom assessments with multiple-choice, true/false, and open-ended questions. Auto-grade and track scores.
Document Library
Central repository for SOPs, handbooks, guides, and reference materials. Organized by categories with version control.
Communication & Engagement
Keep your team connected, informed, and engaged with powerful communication tools.
Announcements
Broadcast company-wide updates with read tracking. Pin important messages and schedule future announcements.
Tips & Best Practices
Crowdsource knowledge from your team. Staff share tips that help everyone succeed, with admin approval workflow.
Team Messaging
Real-time direct messages and group chats. Share files, coordinate tasks, and keep conversations organized.
Channels
Topic-based discussion channels for departments, projects, or interests. Keep conversations organized and searchable.
Polls & Surveys
Gather team feedback with quick polls and surveys. View real-time results and analytics to make data-driven decisions.
Activity Feed
A real-time stream of team activity including completions, achievements, announcements, and milestones.
Optional Store Operations
Add checklists, light schedules, handover notes, and manager review when you want those workflows in the same workspace.
Staff Profiles & Roles
Maintain team records, assigned locations, permissions, POS role context, and staff profile data.
Store Checklists
Keep opening, closing, returns, and daily routines visible so staff know what needs to happen each shift.
Light Scheduling Admin
Keep simple rota context, availability notes, location context, and manager handover details near the training work.
Time Off Management
Handle leave requests with approval workflows, balance tracking, and calendar integration.
Manager Review
Review completed items, staff updates, training status, and operational follow-up from one manager workspace.
Checklists & Manager Actions
Run store checklists, track completion, require manager reasons for corrections, and keep a clear operational audit trail.
Training Visibility & Recognition
Track training progress, announcement activity, recognition, and team health signals without losing sight of data controls.
Dashboard & Analytics
Comprehensive admin dashboard with training completion, announcement activity, training progress, and team health signals.
Badges & Recognition
Award achievement badges for training completion, milestones, and outstanding contributions. Create custom badges.
Leaderboard
Gamified leaderboard tracking points, streaks, and achievements. Motivate friendly competition among your team.
Optional Sales Context
Keep sales goals and team context near training and operating updates where configured. Keep payroll and commission decisions in your finance workflow.
Staff Mobile/PWA
Staff can access announcements, messages, tips, training, checklists, training, and notifications from mobile web and supported installable PWA flows.
Audit Logs
Complete audit trail of all actions for compliance, accountability, and security monitoring.
Start With One Staff Update Or Training Module
Staff Hub gives managers embedded Shopify admin tools and gives staff mobile-friendly access to updates and training during the workday.
Publish a staff update
Create training modules
Build onboarding paths
Track team announcements
For Shopify Retail Teams
Staff Hub is designed for the repeatable workflows retail managers and floor teams use every week.
Regional language support
English regional formats are available now, with Spanish, French, German, and Portuguese coverage continuing to expand.
Shopify Embedded + Retail-Friendly
Runs inside Shopify admin and supports practical retail team workflows for training, announcements, checklists, and manager review.
Guided Setup
Guides and in-app help walk managers through staff setup, announcements, training, onboarding, and mobile staff access.
Custom Branding
Add your logo, choose theme colors, and personalize the staff portal to match your brand identity.
Staff Mobile Access
Staff can use mobile web/PWA workflows for announcements, messages, tips, training, checklists, and notifications.
Secure & Accountable
TLS encryption, encrypted secrets, tenant-scoped data, GDPR webhooks, audit logging, and Shopify-managed billing for Shopify installs.
Simple, Transparent Pricing
Start free with up to 5 staff, or try any paid plan free for 14 days.
Free
The complete core loop — free forever, for a real team
- Up to 5 staff members
- Announcements with read receipts
- Training modules + completion tracking
- Mobile staff PWA
- 1 location
- 250MB storage
Basic
For small teams up to 15 staff (or $129/yr)
- Up to 15 staff members
- Everything in Free
- Peer tips & recognition
- Team messaging & channels
- Light rota context & time off notes
- Opening and closing checklists
- Manager handover notes
- Activity feed & polls
- Audit logs & compliance
- Location-aware staff admin where configured
- 1 location
- 1GB storage
Pro
For multi-location teams up to 50 staff (or $249/yr)
- Up to 50 staff members
- Everything in Basic
- Multi-location (unlimited locations)
- Multi-location dashboards & per-shop roles
- Learning paths & certificates
- Document library & org chart
- Onboarding progress & manager notes
- Skills matrix
- Advanced analytics & exports
- Survey and feedback summaries
- Scheduling assistance where configured
- Custom forms for store operations
- 5GB storage
Enterprise
For unlimited staff & multi-location (or $499/yr)
- Unlimited staff members
- Everything in Pro
- Scoped API keys & webhooks
- Priority email support
- 20GB storage
The free plan has no time limit and no Shopify subscription charge. Paid plans include a 14-day trial; billing is managed through Shopify or Stripe depending on how you sign up.
Common Questions
The five things retailers ask us most. See all FAQs →
Do I need a Shopify store to use Staff Hub?
No. Staff Hub runs as both a Shopify embedded app and a standalone web platform at app.staffhubapp.com. Shopify merchants and standalone customers can use the same core training, announcements, onboarding, and operating-knowledge tools.
What should I set up first?
Start with one useful staff announcement or one short training module. A returns reminder, weekend priority update, opening checklist, or first-day onboarding note is enough to prove the workflow before configuring the rest of the app.
Can staff see updates on mobile?
Yes. Staff can open the mobile staff portal to read announcements, complete assigned training, review useful shop procedures, and keep up with manager updates.
Is there a free plan?
Yes. The Free plan is $0 forever and includes up to 5 staff, announcements with read receipts, and training with completion tracking. Paid plans start at $12.99/month for up to 15 staff and include a 14-day free trial.
How is my data protected?
Each customer's data is tenant-scoped at the database layer, secrets are encrypted with AES-256-GCM, all traffic uses TLS, and Shopify-managed billing handles payment data. Staff Hub honors GDPR data-request and deletion webhooks.
Ready To Keep Staff Training And Updates In One Place?
Train staff, publish announcements with read receipts, onboard new hires, and keep your retail team aligned with Staff Hub.